Gestione rapporti con clienti itali

Gestione rapporti con clienti italiani ed esteri.
Redazione offerte, gestione iter completo ordine, dall'inserimento alla sua evasione e qualsiasi problematica relativa all'aspetto commerciale.
Analisi e valorizzazione delle informazioni utili finalizzate alla risoluzione di reclami e/o resi di merce.
Gestione e fidelizzazione dei clienti acquisiti, monitoraggio indici di miglioramento dei servizi offerti ai clienti (qualità dei materiali, tempi di consegna e costi).

Risultati (Inglese) 1:

Managing relationships with Italian and foreign customers. Drafting, management offers complete process, from order entry to its delivery and any problems relating to the commercial aspect. Analysis and enhancement of information aimed at resolving complaints and/or returns of goods. Management and retention of customers, monitoring indexes of improvement of services offered to customers (quality of materials, delivery time and costs).

Risultati (Inglese) 2:

Managing relationships with Italian and foreign customers.
Drafting bids, complete order process, from inserting its evasion and any matters related to the commercial aspect.
Analysis and development of information aimed at the resolution of complaints and / or return of goods.
Management and customer loyalty acquired, monitoring indexes to improve services offered to customers (quality of materials, delivery times and costs).

Risultati (Inglese) 3:

Management relationship with italian and foreign clients.
Drafting offerings, management continuum order, from the insertion to fulfillment and any problems relating to the commercial aspect.
Analysis and enhancement of the useful information aimed at resolution of complaints and/or made of goods.
Management and loyalty of customers acquired,Monitoring indices of improvement of the services offered to customers (quality of the materials, delivery times and costs).