la licenza che ho attivato il 5 era

la licenza che ho attivato il 5 era quella vecchia recuperata dal mio vecchio computer (in allegato la mail).
Mentre, sempre il giorno 5, ho acquistato una nuova licenza visto che quella vecchia sarebbe scaduto a breve, però non ho ancora ricevuto ad oggi il nuovo numero seriale nonostante i sia stato addebitato sul c/c di mia moglie (vedi allegati).
Ora la vecchia licenza è già scaduta e per passare alla versione PRO devo effettuare nuovamente l'acquisto, potete cortesemente inviarmi il codice che ho pagato il 05/11/2014?
Grazie in anticipo.
Cordialmente

Risultati (Inglese) 1:

the license that I activated the old 5 was recovered from my old computer (attached the mail).As always, day 5, I purchased a new license as the old one would be expired soon, though I have not yet received the new serial number despite having been charged on account of my wife (see annexes).Now the old license is already expired and to go to the PRO version do I have to purchase again, can you kindly send me the code that I paid the 11/5/2014?Thanks in advance.Cordially

Risultati (Inglese) 2:

I activated the license that 5 was the old recovered from my old computer (attached to email).
While, again on day 5, I purchased a new license because the old one was due to expire soon, but I have not received to date the new serial number has been charged despite the c / c my wife (see attachments).
Now the old license has already expired and move to the PRO version do I need to re-purchase, you may kindly send me the code that I paid 5/11/2014?
Thanks in advance.
Regards

Risultati (Inglese) 3:

The license that i have activated the 5 was the old recovered from my old computer (in annex the mail) .
While, always on day 5, i purchased a new license given that the old would have expired in the short term, but i have not yet received today to the new serial number despite the has been charged on c/c of my wife (see attachments) .
Now the old license has already expired, and to go to the PRO version do i need to make back the purchase, please can you send me the code that i paid the 05 /11/2014 ?
thanks in advance.
cordially